Proven Outsourced Healthcare Staffing and Solutions

Get the experienced, hard-working offshore and nearshore healthcare staff you need quickly at a fraction of the cost.

The

SourceCycle

Difference

For too long, healthcare staffing solutions have failed to deliver effective answers to the high costs and limited availability of quality staff. Most traditional offerings provided no real cost savings while also limiting transparency and operational control. But now, new technologies and workplace dynamics have made it easier than ever to engage offshore and nearshore healthcare staff in the Philippines, Dominican Republic, and South Africa, allowing you to save more than 50% on labor costs while also filling positions fast with highly-motivated, expert employees.

SourceCycle brings together world-class staff, deep process expertise, and a completely transparent, easy-to-understand pricing model, which have helped hundreds of clients solve their staffing issues, deliver better satisfaction to their patients, and improve their bottom lines. We make it easy to add experienced team members to supercharge your medical billing, coding, credentialing, patient support, referral management, back office and more for a fraction of your current costs.

Going Above and Beyond to Support Your Business

Awards

Benefits

Scalable Solutions

Don’t let staffing issues or outdated systems hold your business back.

Happier Patients

Smooth appointment setting and professional follow-ups by knowledgable staff.

Happier Staff

Give your current staff the support they need to be successful.

Access to Top Staff

Solve staffing shortages for good with experienced, dedicated staff.

Flexible Low Risk Solutions

No upfront costs, no locked-in contract. Try our staffing solutions risk free.

See Results Quickly

Depending on the role, have your new staff up and running in less than 2 weeks.

Domain Expertise

In addition to staff, get full process support. Leverage our expertise to improve quality and efficiency.

Full HIPAA training

We are HIPAA certified and we train all staff in HIPAA requirements.

Process Efficiency

Whether it’s patient support, medical billing or back office, improve your KPI’s with our proven processes. Improve customer satisfaction, net promoter score and resolution times while decreasing denials.

Increased Profits

Our lower costs and improved efficiency will help you increase profits.

Improved Service Quality

Give your patients and clients the service they deserve by filling out your team with experienced professionals.

Improved Focus

Let us take care of non core processes so that you can focus on what is most important and what you do best.

Measurable Results

Our solutions allow us to set KPI’s and measure results to give you more insight into your business.

Lower Costs

Lower costs and save between 50-70% on your staffing costs.

Benefits

Scalable Solutions

Scalable Solutions

Don’t let staffing issues or outdated systems hold your business back.

Happier Patients

Smooth appointment setting and professional follow-ups by knowledgable staff.

Happier Staff

Give your current staff the support they need to be successful.

Access to Top Staff

Solve staffing shortages for good with experienced, dedicated staff.

Flexible Low Risk Solutions

No upfront costs, no locked-in contract. Try our staffing solutions risk free.

See Results Quickly

Depending on the role, have your new staff up and running in less than 2 weeks.

Domain Expertise

In addition to staff, get full process support. Leverage our expertise to improve quality and efficiency.

Full HIPAA training

We are HIPAA certified and we train all staff in HIPAA requirements.

Process Efficiency

Whether it’s patient support, medical billing or back office, improve your KPI’s with our proven processes. Improve customer satisfaction, net promoter score and resolution times while decreasing denials.

Increased Profits

Our lower costs and improved efficiency will help you increase profits.

Improved Service Quality

Give your patients and clients the service they deserve by filling out your team with experienced professionals.

Improved Focus

Let us take care of non core processes so that you can focus on what is most important and what you do best.

Measurable Results

Our solutions allow us to set KPI’s and measure results to give you more insight into your business.

Lower Costs

Lower costs and save between 50-70% on your staffing costs.

of hospital leaders consider outsourcing

0 %
in hospital costs are related to staff shortages

$ 0 bln
increase in patient satisfaction for practices outsourcing CX
15- 1 %
of healthcare execs say outsourcing CX helps focus on patient care
0 %

5.0

Key Advantages and Insights

Get Started Risk Free

SourceCycle does not charge any up-front fees or require a long-term commitment.  We are confident that our low costs and skilled, hard-working staff are reason enough to continue building a team together for the long term.

How Focusing on Customer Satisfaction Feedback Can Increase Healthcare Profitability

A recent report by West revealed that 88% of healthcare consumers would switch providers if not satisfied and 74% would put off scheduling appointments.  Patient satisfaction is more important than ever and we are helping healthcare organizations to do more for less.

SourceCycle Healthcare Academy: Continuous Learning

With constant changes in technology, regulations, and patient expectations, healthcare practices face a daunting challenge in staying current across all areas of their practices.  We can lessen the burden by providing continuous education to your outsourced staff and even your local staff should the need arise.

Patients Deserve Specialists For Their Healthcare Journey

We provide highly skilled staff members who can oversee every step of the pre- and post-care patient journey, improving satisfaction and allowing local team members to focus on care.

How Technology Benefits Your Patients Beyond Treatment

Today’s patients are looking for more from their healthcare providers in terms of communication, expecting Healthcare Professionals to utilize new technologies to ‘meet them where they are.’  We provide insights into ways healthcare professionals can meet patient expectations while remaining within their means.

Free Consultation

SourceCycle offers a free initial cost audit to compare your current expenses with the cost of outsourced medical billing staffing solutions, ensuring full transparency and helping you make informed decisions.

FA

Q

01

What are the advantages of using SourceCycle’s outsourced medical billing staff?

02

What types of medical billing do you provide staff for?

03

What happens with my data?

04

Why should I choose SourceCycle over another medical billing, customer experience or support staffing provider?

05

What are your contract terms?

06

Does SourceCycle offer consulting or staffing services for out-of-network billing?

Join Our

Clients

in Staffing for Transformative Success

A Track Record Of Success.

1800+

Employees Globally

15+

Healthcare Staffing Roles Offered

8

Operational Centers Worldwide

55,000+

Patients and Customers Supported Daily

220+

Clients Worldwide

35

Services Offered

5

Languages Spoken

4000

At-Risk Families Supported in 2023

15

Years of Experience

Gold Award

Community Impact Outsource Accelerator Award

Certifications

Get In Touch

01

Advantages:

  1. Deep domain expertise and decades of experience, coupled with new approaches to staff distribution and technology, make our solutions more accurate, more timely, and much less expensive.
  2. Easy access to highly skilled individuals overseeing every step of the medical billing process.
  3. Comprehensive, continuing education and training is offered to SourceCycle staff to ensure they retain the necessary, up-to-date knowledge and skills required to add value to your business.

 

02

We service four distinct areas of focus:

  • Hospitals
  • Ambulatory Surgery Centers
  • Medical Billing Companies
  • Physician Practices and other Healthcare Focused Entities

03

Your data belongs to you! Whenever we work with client data, we insist on following a strict Compliance Program that ensures Health Insurance Portability And Accountability Act (HIPAA) compliance and security. 

We are also ISO9001:2015, ISO27001, ISO27701, SOC2, and PCI-DSS certified.

04

We are able to combine scale, with over 30 recruiters, thousands of referral partners and multiple operations centers, with personal service, complete transparency and risk-free business terms, to provide you with a new way to improve quality and profitability for your business.

We understand that your success is our success, so we aim to cultivate an enduring partnership with you beyond billing. We will become an integrated part of your business, actively engaging with your team to provide valuable feedback that contributes to your long-term growth.

05

In contrast to many medical staffing outsourcing firms that insist on long-term contracts, we feel that the quality of our service should be the guarantee of a long-term relationship.

We typically provide our clients with a flexible agreement featuring a 30–90-day notice period (depending on team size), renewable annually. 

This means that if you are unsatisfied with our service, you are only obligated to provide 30–90-day notice and payment only for services rendered. 

There are certain cases, such as hospital and Ambulatory Surgery Centers, where longer commitments are beneficial for both parties, but we will mutually agree on those terms before commencement of services.

06

Yes! We do a lot of out of network billing, but caution clients to thoroughly evaluate their business to make sure OON billing is the right choice for their success.