Key Takeaways By Andy Schachtel, CEO of Sourcefit | Global Talent and Elevated Outsourcing The Denial Crisis Hiding in Plain Sight A decade ago, the typical US hospital operated with a claim denial rate between 5 and 8 percent. That number was manageable. Most organizations absorbed it as a cost of doing
The Hidden Revenue Leak Most Practices Ignore By Andy Schachtel, CEO of Sourcefit | Global Talent and Elevated Outsourcing Key Takeaways Why Does Credentialing Matter So Much to Revenue? Credentialing is the process of verifying a healthcare provider’s qualifications (education, training, licensure, board certification, malpractice history) and enrolling them with insurance payers
Handle Volume Without Hiring Locally By Andy Schachtel, CEO of Sourcefit | Global Talent and Elevated Outsourcing Key Takeaways What Makes Revenue Cycle Management So Difficult at Scale? Running revenue cycle operations for a large health system is a staffing challenge disguised as a billing challenge. A multi-hospital system with 500 beds
Reducing Delays and Denials Before They Happen By Andy Schachtel, CEO of Sourcefit | Global Talent and Elevated Outsourcing Key Takeaways Why Is Prior Authorization Such a Massive Problem? Prior authorization was designed as a cost containment tool: require providers to get approval before delivering certain services to ensure medical necessity. In
Navigating CMS Rules with Offshore Teams By Andy Schachtel, CEO of Sourcefit | Global Talent and Elevated Outsourcing Key Takeaways Why Is Medicare Billing Different from Commercial Insurance Billing? Medicare billing operates under a fundamentally different framework than commercial insurance. Commercial payers negotiate contracts with providers, set their own fee schedules, and
Why Medical Coding Has Become a Strategic Priority in 2026 There is a quiet shift happening inside healthcare finance and few organizations are prepared for it. Medical coding, long seen as a back-office necessity, has now become one of the highest-impact drivers for financial performance, audit readiness, and clinical documentation accuracy. Three
The United States revenue cycle workforce is under sustained pressure. Data from the Bureau of Labor Statistics projects eight percent growth in medical records and health information roles through 2032, with more than fifteen thousand openings each year driven by turnover and staffing shortages. Workforce trends from the AAPC show continued difficulty
A/R and denial management rarely collapse all at once. They fail slowly, quietly in the space between what needs to be worked today and what actually gets worked. A claim doesn’t get touched for a week, then a month. A denial sits waiting for documentation. A payer changes a policy without warning.
Quick Summary Why Revenue Cycle Outsourcing Matters in 2026 The U.S. healthcare revenue cycle is under real strain. In the 2025 Experian Health State of Claims survey, 41% of providers reported denial rates of 10% or higher, a major driver of revenue leakage. Optum’s 2024 Denials Index, based on 441 million claim
St. Petersburg, Florida, October 9, 2025 – SourceCX, a division of Sourcefit specializing in fully managed, modern outsourced customer support services, has been recognized in Everest Group’s latest Customer Experience Management (CXM) Services PEAK Matrix® Assessment for the Americas and APAC regions. This inclusion places SourceCX alongside an elite group of providers
